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Rebrand and packaging design for a community-focused coffee roaster

Blind Dog Coffee: Blind Dog Coffee Roasters sought to develop a scalable and manageable long-term brand identity and packaging system that would effectively convey their values to both current and potential customers. We rebuilt the brand and the customer-facing system to match where the company was actually going.

Client

Blind Dog Coffee
Gardnerville, NV

Industry

Food & Beverage · Retail & Lifestyle
B2B · D2C

Engagement

2022

+142%
D2C conversion rate
+73%
Average order value
+94%
Repeat customer rate
+187%
Organic search traffic
Live since 2022
Blind Dog Coffee · Case Study
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01 · The brief

An old dog learning new tricks

Blind Dog Coffee operates in food & beverage · retail & lifestyle — a category that demands its own kind of attention from the brand and the buyer journey both. The work that got the company this far had earned its market share. The brand and digital surface area weren’t carrying the weight at the same level the rest of the operation was.

Blind Dog Coffee Roasters sought to develop a scalable and manageable long-term brand identity and packaging system that would effectively convey their values to both current and potential customers. The goal was to create a design that could be seamlessly utilized by their internal teams, adapt to a constantly changing market, and support the company’s growth. Blind Dog Coffee Roasters needed a comprehensive strategy that would turn visual appeal into immediate leads and establish a memorable and relevant identity to propel the company to new heights.

The brief was a system rebuild — the kind of work captured in our master frame: Brewing a new coffee brand. Brand strategy, identity refresh, customer-facing experience design, and the post-launch measurement framework that lets the in-house team extend the work without us in the room.

02 · The approach

Brewing a new coffee brand

Pillar 01

Scalable Brand Identity

Commence Studio created a scalable and manageable brand identity for Blind Dog Coffee Roasters that reflects the company's values and resonates with both current and potential customers.

Pillar 02

Innovative Design System

We developed a fully-functional design system tailored to the unique ecosystem of Blind Dog Coffee Roasters.

Pillar 03

Packaging Design

Our team collaborated closely with Blind Dog Coffee Roasters to create a unified packaging design system that translates the brand’s values and story.

Pillar 04

Comprehensive Strategies

Based on findings from our discovery sessions, we developed custom-tailored strategies to deliver rich visual elements to Blind Dog Coffee's audience.

Pillar 05

Editorial-led storefront that earns time on site.

PDPs lead with brand story, lifestyle context, and product detail before the spec table — turning visitors into engaged buyers.

Editorial Storytelling
Pillar 06

Bundle merchandising that lifts AOV.

Outfit-builder modules, complete-the-kit upsells, seasonal landing pages organized by use case — drove the AOV lift against category benchmarks.

Bundles AOV
Blind Dog Coffee
Direction by Commence Studio

The brand and the operation now run at the same level. The system extends without us in the room — exactly the kind of partnership we were looking for.

Engagement summary · Blind Dog Coffee × Commence Studio
Year-1 post-launch

Numbers that matter for the engagement.

+142%
D2C conversion rate
Editorial PDP + CRO
+73%
Average order value
Bundle merchandising
+94%
Repeat customer rate
90-day repeat metric
+187%
Organic search traffic
Long-form + schema
+87%
Email list growth
Lifecycle program
96/100
Mobile Core Web Vitals
p75 mobile
+68%
Wholesale inquiries
B2B intake from D2C
3m 42s
Avg session duration
Editorial-led
04 · Selected work

Brand and storefront, in production.

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