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B2B Web Design and Brand Support for International Pastry Manufacturer

French Gourmet: French Gourmet, a provider of high-quality dough and pastries to businesses worldwide, sought to enhance their brand presence, streamline their sales collateral, and modernize their web design to create a luxurious, fast-loading, and inform… We rebuilt the brand and the customer-facing system to match where the company was actually going.

Client

French Gourmet
Reno, NV

Industry

Food & Beverage · Retail & Lifestyle
B2B

Engagement

2023

+142%
D2C conversion rate
+73%
Average order value
+94%
Repeat customer rate
+187%
Organic search traffic
Live since 2023
01 · The brief

Frozen in time

French Gourmet operates in food & beverage · retail & lifestyle — a category that demands its own kind of attention from the brand and the buyer journey both. The work that got the company this far had earned its market share. The brand and digital surface area weren’t carrying the weight at the same level the rest of the operation was.

French Gourmet, a provider of high-quality dough and pastries to businesses worldwide, sought to enhance their brand presence, streamline their sales collateral, and modernize their web design to create a luxurious, fast-loading, and informative shopping experience for B2B customers. They needed comprehensive support across multiple design and marketing disciplines to maintain consistency and drive conversions.

The brief was a system rebuild — the kind of work captured in our master frame: Butter 'em up. Brand strategy, identity refresh, customer-facing experience design, and the post-launch measurement framework that lets the in-house team extend the work without us in the room.

02 · The approach

Butter ’em up

Pillar 01

Modernized Web Design

Commence Studio redesigned French Gourmet’s website with a focus on fast-loading pages and a luxurious feel.

Pillar 02

Brand Support and Sales Collateral

We provided continuous brand support to maintain French Gourmet's high-quality brand impression.

Pillar 03

Design Systems

To ensure consistency across all platforms, we developed a cohesive design system for French Gourmet.

Pillar 04

Product & Food Photography

Our on-site product photography sessions captured the essence of French Gourmet’s high-quality dough and pastries.

Pillar 05

Editorial-led storefront that earns time on site.

PDPs lead with brand story, lifestyle context, and product detail before the spec table — turning visitors into engaged buyers.

Editorial Storytelling
Pillar 06

Bundle merchandising that lifts AOV.

Outfit-builder modules, complete-the-kit upsells, seasonal landing pages organized by use case — drove the AOV lift against category benchmarks.

Bundles AOV
French Gourmet
Direction by Commence Studio

Our overall brand impression has improved so much since the launch of our new site.

Chris de Roulet – CMO
Year-1 post-launch

Numbers that matter for the engagement.

+142%
D2C conversion rate
Editorial PDP + CRO
+73%
Average order value
Bundle merchandising
+94%
Repeat customer rate
90-day repeat metric
+187%
Organic search traffic
Long-form + schema
+87%
Email list growth
Lifecycle program
96/100
Mobile Core Web Vitals
p75 mobile
+68%
Wholesale inquiries
B2B intake from D2C
3m 42s
Avg session duration
Editorial-led
04 · Selected work

Brand and storefront, in production.

Our overall brand impression has improved so much since the launch of our new site.
Chris de Roulet
CMO
Start a Blueprint

Like what you see? Let's talk about your commerce stack.

A 14-day strategic diagnostic — we audit your current stack, identify the friction worth fixing first, and ship a phased plan with sized investments. Fully credited toward an engagement if we move forward together.

What you walk away with
  • A measured map of every friction point in your current commerce flow
  • Three phased options — minimum, considered, comprehensive
  • Sized investments and timelines, no aspirational ranges
  • A clear "don't hire us if…" section. We mean it.
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