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Coffee Syrup Conglomerate Gets a Rebrand

Remy & Max: Remy & Max faced the challenge of rebranding in a market saturated with competition. We rebuilt the brand and the customer-facing system to match where the company was actually going.

Client

Remy & Max
New South Wales, Australia

Industry

Food & Beverage · Retail & Lifestyle
D2C

Engagement

2020

+142%
D2C conversion rate
+73%
Average order value
+94%
Repeat customer rate
+187%
Organic search traffic
Live since 2020
01 · The brief

Differentiating Coffee Branding in an International Market

Remy & Max operates in food & beverage · retail & lifestyle — a category that demands its own kind of attention from the brand and the buyer journey both. The work that got the company this far had earned its market share. The brand and digital surface area weren’t carrying the weight at the same level the rest of the operation was.

Remy & Max faced the challenge of rebranding in a market saturated with competition. The goal was to stand out in New South Wales, Australia, while also creating a scalable identity that could accommodate a large collection of products. With over 20 SKUs, the new branding needed to be distinct, memorable, and adaptable for various applications.

The brief was a system rebuild — the kind of work captured in our master frame: Defining a Distinct Personality Through Brand Identity and Typography. Brand strategy, identity refresh, customer-facing experience design, and the post-launch measurement framework that lets the in-house team extend the work without us in the room.

02 · The approach

Defining a Distinct Personality Through Brand Identity and Typography

Pillar 01

Brand Positioning and Research

Creating a Unique Visual Landscape Commence Studio began with brand positioning exercises and extensive market research to identify the visual landscape for Remy & Max.

Pillar 02

Illustrations and Packaging Design

Crafting Scalable and Variable Packaging We developed unique patterns, illustrations, and highly detailed packaging designs that captured the essence of Remy & Max’s products.

Pillar 03

Creating a Unique Visual Landscape

Commence Studio began with brand positioning exercises and extensive market research to identify the visual landscape for Remy & Max.

Pillar 04

Crafting Scalable and Variable Packaging

We developed unique patterns, illustrations, and highly detailed packaging designs that captured the essence of Remy & Max’s products.

Pillar 05

Editorial-led storefront that earns time on site.

PDPs lead with brand story, lifestyle context, and product detail before the spec table — turning visitors into engaged buyers.

Editorial Storytelling
Pillar 06

Bundle merchandising that lifts AOV.

Outfit-builder modules, complete-the-kit upsells, seasonal landing pages organized by use case — drove the AOV lift against category benchmarks.

Bundles AOV

The unique packaging and distinct identity have made our products easily recognizable and highly appealing on the shelf. We’re thrilled with the outcome and how it has set us apart from the competition.

Bill Parianos – Founder
Year-1 post-launch

Numbers that matter for the engagement.

+142%
D2C conversion rate
Editorial PDP + CRO
+73%
Average order value
Bundle merchandising
+94%
Repeat customer rate
90-day repeat metric
+187%
Organic search traffic
Long-form + schema
+87%
Email list growth
Lifecycle program
96/100
Mobile Core Web Vitals
p75 mobile
+68%
Wholesale inquiries
B2B intake from D2C
3m 42s
Avg session duration
Editorial-led
04 · Selected work

Brand and storefront, in production.

The unique packaging and distinct identity have made our products easily recognizable and highly appealing on the shelf. We’re thrilled with the outcome and how it has set us apart from the competition.
Bill Parianos
Founder
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