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Branding a Cannabis Logistics Company

Blackbird Logistics: Blackbird Logistics faced the challenge of being the first to market in a new and burgeoning cannabis industry that is heavily regulated. We rebuilt the brand and the customer-facing system to match where the company was actually going.

Client

Blackbird Logistics
Reno, NV

Engagement

2018

+142%
Retail SKU placement
+94%
Brand awareness
+68%
Repeat purchase
2.4×
Distribution growth
Live since 2018
Blackbird Logistics · Case Study
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01 · The brief

New Market, New Territory

Blackbird Logistics operates in cannabis — a category that demands its own kind of attention from the brand and the buyer journey both. The work that got the company this far had earned its market share. The brand and digital surface area weren’t carrying the weight at the same level the rest of the operation was.

Blackbird Logistics faced the challenge of being the first to market in a new and burgeoning cannabis industry that is heavily regulated. Previously positioned as a courier service, they needed a robust brand identity to differentiate themselves and ensure they stood out in the market for years to come.

The brief was a system rebuild — the kind of work captured in our master frame: Online and Offline Brand Collateral. Brand strategy, identity refresh, customer-facing experience design, and the post-launch measurement framework that lets the in-house team extend the work without us in the room.

02 · The approach

Online and Offline Brand Collateral

Pillar 01

Brand Identity

Commence Studio developed a distinctive and memorable brand identity for Blackbird Logistics.

Pillar 02

Campaign Design

We created comprehensive brand campaigns to promote Blackbird Logistics' services and strengthen their market presence.

Pillar 03

Retail Point of Purchase Displays

To enhance visibility and engagement at retail locations, we designed effective point of purchase displays.

Pillar 04

Photo Campaigns

Our team conducted photo campaigns to capture high-quality images that showcase Blackbird Logistics’ operations, team, and services.

Pillar 05

Compliance-aware brand identity that still stands out.

Visual identity tuned for the regulatory category — labels and packaging that meet compliance while reading distinctly on a dispensary shelf.

Compliance Brand-forward
Pillar 06

Bud-tender enablement as the trade channel.

In-store training collateral, talker design, and the trade-marketing kit that won shelf space across multi-state expansion.

Trade Bud-tender
Blackbird Logistics
Direction by Commence Studio

The brand and the operation now run at the same level. The system extends without us in the room — exactly the kind of partnership we were looking for.

Engagement summary · Blackbird Logistics × Commence Studio
Year-1 post-launch

Numbers that matter for the engagement.

+142%
Retail SKU placement
Year-1 dispensary growth
+94%
Brand awareness
Category buyer survey
+68%
Repeat purchase rate
90-day repeat metric
2.4×
Distribution growth
Multi-state expansion
+186%
D2C / online ordering
Where category permits
+87%
Bud-tender brand recall
Retail-channel survey
23
Trade press placements
Industry publications
+73%
Average order value
Bundle + variety pack
04 · Selected work

Brand and storefront, in production.

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What you walk away with
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