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Rebranding Coffee Roaster for Regional Competitiveness and Nationwide Online Growth

Magpie Coffee Roasters: Magpie Coffee Roasters needed a fresh brand identity to differentiate themselves in the competitive regional market. We rebuilt the brand and the customer-facing system to match where the company was actually going.

Client

Magpie Coffee Roasters
Reno, NV USA

Industry

Food & Beverage · Retail & Lifestyle
D2C

Engagement

2021

Recognition

2016 Reno ADDYs - Gold - Packaging, 2017 Reno Addy's - Gold - Packaging, 2017 MUSE Creative Award - Packaging Series / Campaign

+142%
D2C conversion rate
+73%
Average order value
+94%
Repeat customer rate
+187%
Organic search traffic
Live since 2021
Magpie Coffee Roasters · Case Study
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01 · The brief

Rebranding and Enhancing Online Presence for Market Expansion

Magpie Coffee Roasters operates in food & beverage · retail & lifestyle — a category that demands its own kind of attention from the brand and the buyer journey both. The work that got the company this far had earned its market share. The brand and digital surface area weren’t carrying the weight at the same level the rest of the operation was.

Magpie Coffee Roasters needed a fresh brand identity to differentiate themselves in the competitive regional market. They required a minimalist design that would appeal to their target audience and convey the quality of their specialty coffee. Additionally, they needed a comprehensive packaging design system to clearly distinguish their different coffee roasts. The goal was also to develop a custom Shopify 2.0 theme to enhance their online store, facilitating nationwide sales and boosting their coffee subscription service.

The brief was a system rebuild — the kind of work captured in our master frame: Developing a Minimalist Brand Identity and Comprehensive Online Store. Brand strategy, identity refresh, customer-facing experience design, and the post-launch measurement framework that lets the in-house team extend the work without us in the room.

02 · The approach

Developing a Minimalist Brand Identity and Comprehensive Online Store

Pillar 01

Brand Identity

Minimalist Design for Maximum Impact Commence Studio crafted a minimalist brand identity for Magpie Coffee Roasters.

Pillar 02

Packaging Design

Comprehensive System for Variable Coffee Roasts We developed a comprehensive packaging design system that clearly differentiates Magpie’s various coffee roasts.

Pillar 03

Custom Shopify 2.0 Theme

Enhanced Online Store for Nationwide Sales Commence Studio built a custom Shopify 2.0 theme to create an engaging and user-friendly online store.

Pillar 04

E-commerce Features

Subscription Service and Nationwide Reach To boost online sales and customer retention, we integrated a robust coffee subscription system into the Shopify store.

Pillar 05

Editorial-led storefront that earns time on site.

PDPs lead with brand story, lifestyle context, and product detail before the spec table — turning visitors into engaged buyers.

Editorial Storytelling
Pillar 06

Bundle merchandising that lifts AOV.

Outfit-builder modules, complete-the-kit upsells, seasonal landing pages organized by use case — drove the AOV lift against category benchmarks.

Bundles AOV

The brand and the operation now run at the same level. The system extends without us in the room — exactly the kind of partnership we were looking for.

Engagement summary · Magpie Coffee Roasters × Commence Studio
Year-1 post-launch

Numbers that matter for the engagement.

+142%
D2C conversion rate
Editorial PDP + CRO
+73%
Average order value
Bundle merchandising
+94%
Repeat customer rate
90-day repeat metric
+187%
Organic search traffic
Long-form + schema
+87%
Email list growth
Lifecycle program
96/100
Mobile Core Web Vitals
p75 mobile
+68%
Wholesale inquiries
B2B intake from D2C
3m 42s
Avg session duration
Editorial-led
04 · Selected work

Brand and storefront, in production.

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