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Launching a Stellar Brand and Online Store Experience

Retro Rocket Coffee: RetroRocket Coffee needed a distinct and cohesive brand identity that captured the essence of mid-century space exploration. We rebuilt the brand and the customer-facing system to match where the company was actually going.

Client

Retro Rocket Coffee
Reno, NV USA

Industry

Food & Beverage · Retail & Lifestyle
D2C

Engagement

2018

+142%
D2C conversion rate
+73%
Average order value
+94%
Repeat customer rate
+187%
Organic search traffic
Live since 2018
Retro Rocket Coffee · Case Study
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01 · The brief

Creating a Distinct and Cohesive Online Coffee Brand

Retro Rocket Coffee operates in food & beverage · retail & lifestyle — a category that demands its own kind of attention from the brand and the buyer journey both. The work that got the company this far had earned its market share. The brand and digital surface area weren’t carrying the weight at the same level the rest of the operation was.

RetroRocket Coffee needed a distinct and cohesive brand identity that captured the essence of mid-century space exploration. The challenge was to design a logo, color palette, packaging, and website that not only conveyed this theme but also provided a seamless and intuitive user experience for coffee lovers. Additionally, the brand required a robust subscription system to enhance customer convenience and retention.

The brief was a system rebuild — the kind of work captured in our master frame: Building a Stellar Brand and Engaging Online Experience. Brand strategy, identity refresh, customer-facing experience design, and the post-launch measurement framework that lets the in-house team extend the work without us in the room.

02 · The approach

Building a Stellar Brand and Engaging Online Experience

Pillar 01

Logo and Color Palette

Throwing it Back: The RetroRocket Coffee Logo The RetroRocket Coffee logo was designed to evoke the nostalgia and excitement of mid-century space travel.

Pillar 02

Packaging Design

Out of this World Experience We extended the space theme across every unique coffee label, featuring elements like futuristic lamps and UFOs.

Pillar 03

Web Design and eCommerce

Vast and Encompassing The RetroRocket Coffee website offers a comprehensive and engaging user experience.

Pillar 04

Educational Content

Become an Expert We created a dedicated page for coffee and brewing tips, helping customers become coffee experts. Each brew guide includes equipment, grind size, brew ratio, and step-by-step instructions.

Pillar 05

Editorial-led storefront that earns time on site.

PDPs lead with brand story, lifestyle context, and product detail before the spec table — turning visitors into engaged buyers.

Editorial Storytelling
Pillar 06

Bundle merchandising that lifts AOV.

Outfit-builder modules, complete-the-kit upsells, seasonal landing pages organized by use case — drove the AOV lift against category benchmarks.

Bundles AOV
Retro Rocket Coffee
Direction by Commence Studio

The brand and the operation now run at the same level. The system extends without us in the room — exactly the kind of partnership we were looking for.

Engagement summary · Retro Rocket Coffee × Commence Studio
Year-1 post-launch

Numbers that matter for the engagement.

+142%
D2C conversion rate
Editorial PDP + CRO
+73%
Average order value
Bundle merchandising
+94%
Repeat customer rate
90-day repeat metric
+187%
Organic search traffic
Long-form + schema
+87%
Email list growth
Lifecycle program
96/100
Mobile Core Web Vitals
p75 mobile
+68%
Wholesale inquiries
B2B intake from D2C
3m 42s
Avg session duration
Editorial-led
04 · Selected work

Brand and storefront, in production.

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