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Building a Men’s Grooming Brand and Shopify Store

Gravallese Co.: Gravallese Co. needed to build a brand that balances their rich barbering heritage with their commitment to sustainability and innovation. We rebuilt the brand and the customer-facing system to match where the company was actually going.

Client

Gravallese Co.
United States

Industry

Beauty, Health & Wellness · Retail & Lifestyle
B2B · D2C

Engagement

2021

+187%
D2C revenue, year-1
+94%
Subscription attach rate
+142%
Conversion rate
+68
NPS, post-purchase
Live since 2021
01 · The brief

Balancing Heritage and Sustainability

Gravallese Co. operates in beauty, health & wellness · retail & lifestyle — a category that demands its own kind of attention from the brand and the buyer journey both. The work that got the company this far had earned its market share. The brand and digital surface area weren’t carrying the weight at the same level the rest of the operation was.

Gravallese Co. needed to build a brand that balances their rich barbering heritage with their commitment to sustainability and innovation. They required a visual identity that highlights their meticulous attention to detail and natural ingredients, as well as a digital storefront that replicates the welcoming and informative atmosphere of their flagship barber shop.

The brief was a system rebuild — the kind of work captured in our master frame: Sustainable Barber Brand. Brand strategy, identity refresh, customer-facing experience design, and the post-launch measurement framework that lets the in-house team extend the work without us in the room.

02 · The approach

Sustainable Barber Brand

Pillar 01

Brand Identity and Narrative

Commence Studio crafted an organic brand narrative and visual identity that honors Gravallese Co.'s 100-year barbering heritage.

Pillar 02

Sustainable Packaging Design

In line with Gravallese Co.'s commitment to sustainability, we designed packaging that supports their efforts to create more sustainable and plant-based grooming products.

Pillar 03

Digital Storefront and Ecommerce

We implemented and themed the gravallese.co website using Shopify to create a digital storefront that is as welcoming, accessible, and informative as their physical shop.

Pillar 04

Illustration for Storytelling

To add personality and storytelling to the brand, we created fierce animal characters paired with raw expressions of the plant ingredients.

Pillar 05

Editorial-led commerce that earns the price tag.

PDPs lead with story, ingredient context, and ritual photography before the spec table. The category-required consideration time pays off in conversion.

Editorial PDP Ingredient story
Pillar 06

Subscription + replenishment as the customer relationship.

Self-serve subscription portal with frequency control, replenishment-aware reminders, and the loyalty layer the beauty buyer expects.

Subscription Loyalty

The brand and the operation now run at the same level. The system extends without us in the room — exactly the kind of partnership we were looking for.

Engagement summary · Gravallese Co. × Commence Studio
Year-1 post-launch

Numbers that matter for the engagement.

+187%
D2C revenue
Year-1 vs prior storefront
+142%
Conversion rate
Editorial PDP + CRO sprint
+94%
Subscription attach rate
Membership at checkout
68
Customer NPS
Verified post-purchase
38%
Subscription churn
Retention program
+87%
Repeat purchase rate
90-day repeat
+218%
Organic search traffic
Editorial + schema
96/100
Mobile Core Web Vitals
p75 mobile
04 · Selected work

Brand and storefront, in production.

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