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Rebranding a Seaside Gem in Manhattan Beach

The Sea View Inn: Sea View Inn faced the challenge of a dated identity that failed to capture the vibrant and laid-back beach atmosphere of Manhattan Beach. We rebuilt the brand and the customer-facing system to match where the company was actually going.

Client

The Sea View Inn
Manhattan Beach, CA USA

Industry

Hospitality
D2C

Engagement

2023

+87%
Direct bookings
+142%
Avg session duration
+94%
Repeat visitor rate
4.8
Customer rating
Live since 2023
01 · The brief

Breaking Free from a Dated Identity

The Sea View Inn operates in hospitality — a category that demands its own kind of attention from the brand and the buyer journey both. The work that got the company this far had earned its market share. The brand and digital surface area weren’t carrying the weight at the same level the rest of the operation was.

Sea View Inn faced the challenge of a dated identity that failed to capture the vibrant and laid-back beach atmosphere of Manhattan Beach. The existing branding did not differentiate the inn from its competitors, making it difficult to attract new guests. The challenge was to create a fresh, modern identity that embodied the local beach culture and appealed to both visitors and locals.

The brief was a system rebuild — the kind of work captured in our master frame: Crafting a Modern and Hip Seaside Identity. Brand strategy, identity refresh, customer-facing experience design, and the post-launch measurement framework that lets the in-house team extend the work without us in the room.

02 · The approach

Crafting a Modern and Hip Seaside Identity

Pillar 01

Brand Identity and Illustrations

Capturing the Laid-Back Beach Feeling Commence Studio developed a new brand identity for Sea View Inn that blends modern, hip elements with vintage contemporary vibes.

Pillar 02

Numeral Design for Rooms

Giving Each Room Personality To add a unique touch, we designed custom numerals for the rooms, each with its own personality.

Pillar 03

Web Design

Encouraging Visitors to Live Like Locals The new website was designed to encourage visitors to experience Manhattan Beach like locals.

Pillar 04

Capturing the Laid-Back Beach Feeling

Commence Studio developed a new brand identity for Sea View Inn that blends modern, hip elements with vintage contemporary vibes.

Pillar 05

A direct-booking site that bypasses the OTA tax.

Custom site engineered for direct booking — editorial property pages, local-context content, and the booking flow that competes with the OTAs on the buyer's actual needs.

Direct booking OTA bypass
Pillar 06

Photography that does the work of selling the place.

On-location photography campaigns capturing rooms, common spaces, food, and experiences. The first thing the buyer judges; the first thing we got right.

Photography Property
The Sea View Inn
Direction by Commence Studio

The rebranding has transformed our inn. We now have a unique identity that truly captures the essence of Manhattan Beach. Guests love the new look, and our bookings have increased significantly. Comme…

Owner / Operator
Year-1 post-launch

Numbers that matter for the engagement.

+87%
Direct bookings
OTA bypass post-rebrand
+142%
Avg session duration
Editorial + photography
+94%
Repeat visitor rate
90-day repeat metric
4.8
Avg guest rating
Verified post-stay
+68%
Off-season bookings
Editorial campaign attribution
+218%
Organic search traffic
Local SEO + content
+87%
Email open rate
Returning-guest cadence
96/100
Mobile Core Web Vitals
p75 mobile
04 · Selected work

Brand and storefront, in production.

The rebranding has transformed our inn. We now have a unique identity that truly captures the essence of Manhattan Beach. Guests love the new look, and our bookings have increased significantly. Commence Studio did an incredible job!
Owner / Operator
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