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Rebranding and Developing a Custom B2B Shopify Plus Theme for Pure Ground Ingredients

Pure Ground Ingredients had outgrown a WordPress site, a 2010-era brand, and a wholesale process that lived in spreadsheets and email. We rebuilt the positioning, redesigned the identity from logo to lobby, and shipped a B2B Shopify Plus storefront that handles custom-quantity wholesale orders without anyone picking up the phone.

Client

Pure Ground Ingredients
Minden, NV USA

Industry

Food & Beverage · Industrial & Energy
B2B

Engagement

8-month engagement
2022

Services

Brand Identity · Brand Strategy · Brand Support

+63%
B2B order conversion
71%
Time to quote
+42%
Average wholesale AOV
2.1×
New B2B accounts / mo
Live since 2022
Pure Ground Ingredients · Case Study
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01 · The brief

A regional ingredient supplier selling like one — and ready to stop.

Pure Ground Ingredients had built a successful B2B ingredient business in Northern Nevada — supplying food manufacturers with bulk dry goods at a level of quality their competitors couldn’t match. The reputation was earned. The brand wasn’t.

Their visual identity dated to the early 2010s — a logo and palette that read “regional commodity supplier” instead of the precision, sustainability, and innovation the company actually delivered. The corporate lobby and sales materials told the same story: capable, but quiet. New buyers couldn’t tell from a first impression that Pure Ground belonged in the conversation with the bigger national ingredient houses they were already shortlisted against.

The commerce stack was just as constrained. A WordPress site couldn’t support custom-quantity wholesale orders — every B2B request still ran through a sales rep, a spreadsheet, and a 24-to-48-hour quote turnaround. The rebrief was a system rebuild: brand positioning that earned the room, a visual identity that traveled from packaging to storefront to the lobby wall, and a unified Shopify Plus B2B storefront that let customers self-serve the same custom orders that used to require a phone call.

02 · The approach

Position the company first. Then ship the system that proves it.

Pillar 01

Positioning rooted in B2B buyer research.

Started with primary research across the executive, sales, and marketing teams plus competitive analysis of the national ingredient houses Pure Ground was already losing deals to. Surfaced the under-told story: precision sourcing, traceable supply chain, and a level of customization the bigger players couldn't match without losing margin.

Positioning Research Competitive map
Pillar 02

Brand identity, logo to lobby.

New logo, color system, typography, and a flexible mark that scales from a 50lb bag to a 60-foot signage wall. The identity got tested across packaging, vehicle wraps, sales decks, and the corporate HQ lobby — including signage and interior environmental design — so the first impression matched the value the company already delivered.

Identity Logo Signage Environmental
Pillar 03

Sales collateral that does the room.

Print catalogs, brochures, capability decks, line-card sell sheets, and digital presentations — all built off a single design system so reps could ship a buyer-specific deck in minutes, not days. Reduced the time between "interesting prospect" and "closed sample order" by cutting the collateral bottleneck.

Catalog Collateral Sell sheets
Pillar 04

WordPress → Shopify Plus, with B2B native.

Migrated from WordPress to a custom Shopify Plus theme tuned for ingredient retailing. Account-gated wholesale pricing, line-item bulk variants, MOQ enforcement, customer-specific catalogs, and integration with the existing CRM — so the storefront carried both the consumer-direct and wholesale buyer in one ledger.

Shopify Plus B2B Account gating
Pillar 05

Custom-quantity wholesale ordering UI.

The headline product feature. A purpose-built UI that lets B2B buyers select ingredients, configure custom quantities, request blends, and complete the order — all without a sales rep in the loop. Cut the average quote turnaround from 24-to-48 hours to under 30 minutes for the 80% of orders that fit standard SKUs.

Custom UI Self-serve quoting MOQ logic
Pillar 06

Unified commerce with one source of truth.

Shopify Plus as the system-of-record for orders, customer accounts, pricing tiers, inventory, and ledger sync to the existing ERP. Marketing and sales teams stopped working from separate spreadsheets — both now query the same data layer. The B2B and consumer storefronts share inventory, pricing logic, and customer history.

Unified commerce ERP sync One ledger
Pure Ground Ingredients rebrand and Shopify Plus storefront
Brand · Shopify Plus · Direction by Commence Studio

We came in as a regional ingredient supplier and walked out as a brand. Buyers stopped asking what we made and started asking what we stood for.

Engagement summary · Pure Ground Ingredients × Commence Studio
Measured 12 months post-launch

Numbers that matter for a B2B rebrand.

+63%
B2B order conversion
Quote-to-order win rate
71%
Time to quote
24-48hr → under 30min on standard SKUs
+42%
Average wholesale AOV
Custom-quantity UI lift
2.1×
New B2B accounts / month
Trailing 12-mo vs pre-launch
+38%
Repeat order velocity
90-day repeat rate
+29%
Aided brand recall
Industry buyer survey, n=180
54%
Sales cycle length
First touch → first order
94/100
Core Web Vitals
Mobile p75 — from 38
04 · Selected work

Brand and storefront, in production.

We came in as a regional ingredient supplier and walked out as a brand. Buyers stopped asking what we made and started asking what we stood for.
Engagement summary · Pure Ground Ingredients × Commence Studio
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What you walk away with
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  • Three phased options — minimum, considered, comprehensive
  • Sized investments and timelines, no aspirational ranges
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