Replying inside 1 business day Shopify Plus Partner

Tell us what you’re building.

Six short steps. About 2 minutes to complete the form. A senior strategist — not a sales rep — reads every word, then reaches out with a recommended starting point, an honest budget range, and the next available 60-minute discovery call to build your plan together.

Avg. response: 6 hrs on weekdays
5.0 rating · 47 Clutch + Google reviews
Reno-Tahoe USA · Operating PT/MT/ET/GMT
Skip the form, book a discovery call60 min · We'll build your plan together → hello@commence.studioFor NDAs, RFPs, or longer threads →
Step 1 of 6 · What you need
~ 2 min remaining

What are you trying to solve?

Pick everything that’s in scope. We’ll combine — most projects span at least two.

Where are you in the arc?

Helps us send the right person — pre-launch needs different muscles than scaling.

Budget & timing.

A rough range is fine. We’d rather under-promise on scope than under-staff your project.

All amounts in USD. We work fixed-scope; retainers start at $8k/mo.

A little about the business.

Pattern-match for us. We’ve worked with 350+ brands — we’ll send you the closest references.

What does winning look like?

Two or three sentences is plenty. We’ll ask the rest on the call.

A sentence or two is enough — just so we don’t go in cold.

Where do we send the reply?

Last step. Most people use a work email — a senior strategist will reply personally within one business day.

First name, please.
And the last.
A valid email keeps the reply out of spam.
We’ll look you up before we reply.
We’ll never sell, share, or spam your inbox. Privacy policy →
What happens after you submit

A quick take, a real plan, by our founder

Every form lands with a senior strategist on our team. Here's exactly what comes next — with timing we've held to since 2014.

Trusted by ·DermaplanePro ·Eight Sleep ·Patagonia ·Clear Capital
1 A senior strategist takes it from here They read it carefully, look up your brand, and start to get inspired. Within 1 business day
2 We send a recommended starting point Either a 60-min discovery call to build your plan, a Blueprint, or a referral if we're not the fit. Same reply, no extra step
3 You pick the time. We come prepared. We've already pulled your store, your audit, and three references in your category. By the call
4 Proposal or honest no Fixed scope, fixed price, no retainers we don't believe in. Within 5 business days
Before you ask

Honest answers to the questions everyone asks first.

If yours isn't here, put it in the goal field on step 5 — we'll address it in the reply.

How fast do you actually respond?+

Within one business day, every time, since 2014. The current 90-day average is 3 hours 42 minutes during PT business hours. Submissions on weekends get answered first thing Monday — we don’t fake hustle on Saturday emails.

What's the smallest project you'll take?+

The Shopify Blueprint is fixed-price at $3,500 and is by design our smallest engagement. Below that, we’ll point you to a partner — and tell you who. Rebrands and Shopify Plus builds typically start at $50k.

Do you work outside the US?+

Yes. About a third of our 2025 work was UK, AU, and EU brands. We hold standing weekly windows in GMT, AEST, and CET. We invoice in USD and accept wire, ACH, or card.

Do you sign NDAs before the first call?+

If you’d like one, yes — we’ll send a mutual NDA before any deck or numbers are shared. Most clients skip it for the intro call and sign before the proposal stage.

Why a form instead of a Calendly link at the top?+

Because the questions matter. By the time we get on a call we’ve already pulled your store, looked at your audit, and lined up three references in your category. Two minutes of writing saves us thirty minutes of generic discovery.

What if we're not sure what we need?+

Pick “not sure — help us scope” on step 1. Half our intros start that way. We’ll either point you at a Blueprint or just talk for free.

Talk to a strategist